Terms & Conditions

Please read our terms and conditions carefully before purchasing a service from Ready Set Sport Australia and keep a copy for your records.
 
In agreeing to your child attending a Ready Set Sport Australia program, I:
 
Release and forever discharge Ready Set Sport Australia from all claims that I may have or may have had arising from, or in connection with, my child and a Ready Set Sport Australia program; and indemnify, will keep indemnified and hold harmless Ready Set Sport Australia, to the extent permitted by law in respect of any claim as a result of or in connection with a Ready Set Sport Australia program.
 
I warrant that my child has not at any time suffered blackouts, seizures, convulsion, fainting, dizzy spells or any other medical condition and is not presently receiving treatment for any illness, disorder or physical injury which would render it unsafe for my child to take part in a Ready Set Sport Australia program.
 
I have read and I consent for my child to participate in a Ready Set Sport Australia program and understand the risks involved and further agree to be bound by the Ready Set Sport Australia Code of Conduct and operating rules outlined in the Privacy agreement and contract of online membership.
 
I acknowledge that Ready Set Sport Australia uses its best endeavours to ensure that the equipment and sporting facilities used in the program are safe and fit for purpose and acknowledge that all sports are inherently dangerous. I have voluntarily read and accept the inherent associated risks. “Ready Set Sport Australia” means all directors personally and in their capacity as a director, partners of directors, agents, and any representatives of Ready Set Sport Australia. “Ready Set Sport Australia Program” includes all programs and activities that you or your child participates in during our classes/events. This includes but is not limited to any organised sport, fitness workouts, training, facilities and activities provided by Ready Set Sport Australia.
 
I authorise Ready Set Sport Australia to administer basic first aid to my child if required. In the event of an accident o medical emergency, I consent to staff organising further treatment, including ambulance transport. I understand that Ready Set Sport Australia will make every reasonable effort to contact me immediately, and that any associated medical costs are my responsibility.
 
SERVICES OFFERED
Include, but not limited to; after-school weekly term-based classes, school holiday programs, school incursion/excursion programs and events.
 
TIMETABLE CHANGES
Classes timetables are subject to change. While Ready Set Sport Australia uses its best efforts to operate classes as per the timetable published on our website, in some instances changes are required due to unforeseen circumstances. No guarantee is made that classes will run 100% as per the advertised timetables. Any changes to the advertised timetables will be communicated to those affected prior to the commencement of the class/event.
 
PAYMENT TYPES
We accommodate varied payment methods via credit card or bank account. Cash payment or casual memberships are not accepted (we do not accept AMEX/Diners cards).Some programs require upfront payment in full prior to attending.
 
PAYMENT POLICY
Our payments are managed through a third-party direct debit company called Stripe who act on behalf of Ready Set Sport Australia. Your bank statements will refer to ‘Ready Set Sport Australia’ when payment is debited from your nominated account. You will be issued with an invoice for all bookings whereby the amount is due as per the date stated on the invoice.
 
WEATHER POLICY
Wet/cold weather: outdoor sessions will be moved to an indoor or undercover location if it rains and or is extremely cold (below 5 degrees). Where an alternative location is not available the session will be postponed or cancelled.
 
Hot weather: children are to attend outdoor sessions wearing a hat, sunscreen and bring a drink bottle. In the case of extreme heat any outdoor sessions will be moved to and indoor or undercover shaded location (where possible), or may be postponed or cancelled if the temperature is above 35 degrees. Indoor venue sessions without air-conditioning will be cancelled if the temperature reaches over 35 degrees outside. In the case of 40+ degree heat, sessions will be instantly cancelled. The cost for a cancelled session due to weather cannot be reimbursed, however we will discuss options where possible for children to attend a make-up class. Parents will be notified on the day if sessions are being changed due to weather as we ensure the safety of your child is our top priority.
 
CANCELLATION
To enable our business to remain viable we are required to have strict guidelines on refunds. This is mainly due to venue hire and operational expenses to run our classes/events.
 
NO REFUNDS ARE AVAILABLE including where deposits have been paid. Notification to cancel your child’s membership must be emailed to readysetsport@outlook.com.
 
Upfront term class payments cannot be refunded (nor can vouchers be refunded that were used towards payment).
 
Holiday programs, Term programs and other Ready Set Sport Australia bookings cannot be refunded once paid.
 
Deposits paid towards a booking are also not refundable.
 
SUSPENSION AND MAKE-UP CLASS POLICY
If your child is unable to attend their program due to illness or travel we are unable to suspend their membership, however they are welcome to attend a make-up class where convenient.
 
REFUND POLICY
NO REFUNDS ARE AVAILABLE (this applies to all Ready Set Sport Australia program bookings where paid). Where a our membership applies, please refer to our cancellation and suspension policies within this document. There are circumstances where we may be required to refuse your child joining our program due to the nature of being unsuitable, if this occurs we trust you will be respectfully advised the reason/s why. A refund will be arranged if this was to occur. If you pay up-front for a term (or part thereof) there are no refunds offered for missed or unattended classes.
 
PARENTAL ATTENDANCE
Parents and or Guardians are not required to be present for the duration of each class. We encourage parents to drop off your child and return to pick them up when the class finishes. We value the importance of a child’s independence that helps to support their confidence and growth. However, if you would like to stay and watch you are welcome. Some locations and classes are also suitable for parents/adults to join in and participate in the class, in this instance we ask that adults be aware of their ability beyond a child’s and ensure they act safely and harmoniously. We highly value the benefit of parents supporting their child in their health and wellbeing development.
 
PHOTOGRAPHY & SOCIAL MEDIA
From time to time your child may be photographed or filmed on video whilst undertaking a Ready Set Sport Australia class/event. Such footage might be used for promotional purposes, including but not limited to reproduction on the Ready Set Sport Australia website and social media platforms such as Facebook, Instagram, Tiki Tok and YouTube. By joining and/or paying for a Ready Set Sport Australia program you hereby agree to such use by Ready Set Sport Australia. Parents are not to take videos or photographs that include other children without the permission of said parent/guardian. It is your right to request your child’s image not be publicly displayed, if you wish for this not to occur, please email readysetsport@outlook.com
 
FOOD AND DRINK POLICY
It is prohibited for food to be consumed during any Ready Set Sport Australia class, however longer duration programs such as holiday classes may require snack and or lunch to be included. Some of the facilities we operate in have strict policies where food cannot be consumed on the court/venue. Any child found to be consuming food during a class will be asked to leave the venue immediately. Our classes are structured to include drink breaks so children must bring a water filled drink bottle with them to each class. Where children attend a Ready Set Sport Australia holiday program they are to abide by the instructions of the venue/program requirements advised. Children must provide their own labelled water bottles to attend a Ready Set Sport Australia session.
 
CYBER SECURITY
The cyber security of all children is our parament objective. The protection of your child’s safety is our most important role, we endeavour to only use trusted secure online and digital platforms. It is your right to request your child’s image not be publicly displayed, if you wish for this not to occur, please email readysetsport@outlook.com